About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Find out more about what we do here: JATO

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:

The Account Director is responsible for the end-to-end commercial relationship with the customer whether new business or renewal, with their main focus being on new sales, growth of existing customers through upselling and cross-selling, as well as any contractual issues, pricing and quotations. The Account Director will work with the Head of Vertical, in collaboration with the wider business to agree on the customer strategy for individual Tier 1 corporate customers.

Key Responsibilities:

Account Growth, Retention & Revenue

• Execute account strategies to achieve and exceed growth, gross retention, and net retention targets.

• Drive net new revenue, renewals, pilots, and expansion opportunities within Tier 1 accounts.

• Develop and maintain a strong, forward‑looking pipeline using personal networks and JATO‑sourced leads.

• Create and execute New Business Acquisition Plans aligned to customer organisational and political landscapes.

Customer Relationships & Renewals

• Operate at senior and executive levels within customer organisations to influence strategic decisions.

• Own full renewal responsibility for designated accounts, ensuring timely and successful renewals.

• Partner with Customer Success to ensure customers realise measurable value against agreed success criteria.

• Drive customer engagement, including attendance at marketing, sales, and industry events.

Internal Collaboration & Stakeholder Management

• Work closely across the business to leverage product usage insights and optimise customer outcomes.

• Conduct regular account health reviews, identifying risks and implementing mitigation plans.

• Collaborate with Strategic Business Development to progress strategic initiatives and close linked opportunities.

• Partner across Sales Operations, Finance, and other internal teams to support account execution.

Leadership, Coaching & Brand Advocacy

• Lead and develop account teams (physical and virtual), delivering coaching to align sales approach and value proposition.

• Act as a brand ambassador for JATO, working with Marketing to increase awareness, engagement, and adoption of our products and services.

Reporting & Forecasting

• Produce and communicate clear account reports covering performance metrics, forecasts, pipeline, and customer activity.

• Provide senior leadership with accurate visibility of account status and recurring revenue predictability.

Key Requirements:

• Bachelor’s degree (or equivalent experience)

• 7–10 years’ experience in a business development role, spanning new business and account management, or an equivalent commercial support role

• Proven track record of achieving retention targets

• Demonstrable success in retaining customers and winning new business

• Strong consultative selling mindset

• Solid understanding of JATO products and solutions

• Excellent communication and influencing skills

• Gravitas with the ability to engage confidently at senior management level

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

Learn more about our values here: JATO Core Values

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.